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スタッフ日記

本日は笑顔なり

2009年04月08日 【スタッフ日記】

 

お花見で有名な五条川のほとりを歩きました。
桜はやっぱりいいですね。心がなごみます。
 
全長を歩くと6時間かかるそうですが、みごとな桜並木をたっぷり1時間歩いて満喫しました。
大勢の人が訪れていて、すれ違うのも大変な状況でしたが、それでもみな笑顔、笑顔・・・。
 
 
 
 
お花見の後は、電車で下小田井に移動し、「小田井ホルモン」というお店に入りました。
 
入ってみてびっくり、スタッフは皆20歳前半で若いにも関わらず、心配りが徹底されていて、
接客のなんと気持ちいいこと。
 
お客様がお店に入るとき、お店を出るとき、注文を受けるつど、毎回、
スタッフ全員が一糸乱れぬ掛け声で、お客様に感謝の気持ちを伝えます。
 
お料理を運ぶスタッフ、調理をしているスタッフ、洗い物をしているスタッフ、
それぞれ自分の仕事をしながら、よく全員掛け声があわせられるなぁ、と感心しきり。
 
注文を聞くだけ、お料理を運ぶだけでなく、一言プラスの声掛けをどのスタッフもしていて、
お客様とのコミュニケーションが多いこと。
 
特に驚いたのは、後から出勤したスタッフが仕事に入るときは、
他のスタッフ全員と笑顔で握手をしながら「よろしくお願いします。」と、挨拶を交わしていたことです。
 
このお店は、人間関係が良好であることは間違いないでしょう。
 
そして、私はこのお店の常連客になることも間違いないでしょう。
 
 
本日は晴天、満開、笑顔なり~。
                                            
                                                  小浜ますみ
 
 
コメントありがとうございます
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